"We love Bonusly. That's the bottom line."
Thomas J Paul (TJP) cares about culture.
The strategic and creative agency, which serves healthcare and consumer brands alike, knows that outstanding client service starts with an outstanding employee experience.
That’s why TJP joined Bonusly in early 2026. Another organization in their portfolio, SendingCell, saw strong employee engagement after launching Bonusly in 2019. Knowing how Bonusly helps build better culture, TJP joined Bonusly to publicly celebrate all the great work happening across the organization — and to ensure everyone on the team had visibility into these wins.
Since launching, Bonusly (and Bizy, a recognition sidekick that helps employees show up better for each other) has helped TJP create a healthier, happier culture.
"When I need to clear my head and just feel the positive vibes, I read the Bonusly feed,” said Deb Gualtieri, SVP of HR at TJP and SendingCell.
By the numbers
Since launch, 65 employees across three countries have given more than 1,100 shout-outs. But more than recognition frequency, Deb said TJP has seen recognition quality grow well beyond quick thank-yous and into comments and add-ons that let the whole team take a more collaborative role in building culture together.
Here's the story of how it happened.
- 65 employees across 3 countries
- Recognition is always tied to one of seven company values: #customer-first, #innovation, #teamwork, #excellence, #accountability, #integrity, and #purpose-driven.
- 93% of employees give recognition every month, starting from the first month of the partnership
How Bizy helps TJP employees give better recognition
Bizy is Bonusly's recognition sidekick, and its whole job is to make sure good work doesn't slip by unnoticed. It notices the moments worth celebrating and helps everyone on the team know who to recognize, and when, and why.
Since getting access, 90% of TJP's conversations with Bizy center on getting recognition recommendations, and more than 90% of employees have already used Bizy more than once. According to Deb, TJP employees figured out how to get value out of Bizy on their own—without needing instruction or guidance.
How teams at TJP and beyond use Bizy
- 25% of users talk with Bizy 3+ times per week
- Bizy users are 1.6x more likely to give recognition
- Bizy improves recognition quality by 60%
- Bizy scores highest on making shoutouts more personal, more specific, and more focused on impact
The bottom line
Bonusly adds up to more than the occasional shout-out. It's the difference between a culture that says thanks once in a while and one that ensures teams feel seen, supported, and part of something bigger than themselves.
For an agency where the work makes a real difference on client outcomes, that connection to wins is a major part of the culture. Employees stay more engaged with both their work and their peers when they see that their contributions are valued and championed publicly. That's what turns a team who does good work into a team who wants to continue doing good work, together.
"We love Bonusly. That's the bottom line," Deb said.
