As a leader, being able to see what’s going on through the feed— who is going above and beyond, where you need to focus— helps you dig deep into those situations.”
Fountain’s workforce management platform empowers the world's leading brands to streamline and scale their recruiting function.
As the company grew, so did its focus on employee engagement and motivation, especially in a distributed working environment.
Challenges: staying connected and seen
Like many organizations, Fountain had to adjust to a remote work environment while keeping its company culture and business results intact. These specific outcomes were top of mind for Fountain:
- See and recognize good work: In their remote work environment, managers struggled with an efficient way to identify and reward their employees’ contributions.
- Keep their company culture strong: As the company grew, Fountain needed to lean into its inclusive culture where behaviors aligned with the company's core values.
- Encourage cross-team collaboration: With employees working across different teams and locations, Fountain needed to promote teamwork and ensure visibility into cross-departmental efforts.
Solution: implementing Bonusly
Fountain integrated Bonusly to address these challenges—making employee contributions and accomplishments more visible, and recognition and celebration more accessible. Hope Weatherford, the Global Head of Marketing, shared how her team utilizes Bonusly in both traditional and innovative ways:
- Employee recognition & rewards: Bonusly is used to recognize exceptional behavior when employees go above and beyond. Managers reward employees for milestones such as anniversaries, birthdays, and first days, ensuring employees feel celebrated on personal and professional occasions that matter.
- Manager visibility through the feed: The Bonusly feed provides a transparent view of all recognition activities, giving managers insight into how employees are contributing across the organization. The feed also helps identify areas where multiple employees are stepping up to solve challenges, providing managers with a focus area to intervene or support as needed.
- Driving culture with values-aligned recognition: Employees use custom emojis in Bonusly that symbolize specific company principles, creating a sense of identity and alignment. This cultural reinforcement is particularly effective in their remote environment, allowing teams to stay connected and engaged.
- Fostering cross-team collaboration: Employees actively shout out and reward teammates across departments, promoting a culture of collaboration while reinforcing teamwork and bumping up morale.
Outcomes from Bonusly
Here are the main benefits the Fountain team has experienced since implementing and becoming power users of Bonusly:
- Improved manager focus and insight: The Bonusly feed provides managers like Hope with real-time visibility into team activities, helping them identify key contributors and areas to spend more focus and attention.
- Enhanced remote culture: By tying rewards to company principles and making recognition visible across the company, Bonusly has become an integral part of fostering a strong, connected culture in a remote setting.
- Boost in employee engagement: Employees feel appreciated through timely and public recognition, which motivates them to continue going above and beyond.
- Seamless partnership with Bonusly: Fountain has found Bonusly’s team to be responsive and thoughtful in supporting their evolving needs, enhancing the overall experience of using the platform.
Fountain’s partnership with Bonusly demonstrates how employee recognition platforms can go beyond rewards to offer critical insights for managers and help build a connected company culture. With its transparency, ease of use, and alignment with company values, Bonusly has empowered Fountain to recognize achievements, build culture, and strengthen collaboration—especially in remote environments.
Hope’s take:
“As a leader, being able to see what’s going on through the feed— who is going above and beyond, where you need to focus — helps you dig deep into those situations.”
