Bonusly vs. Awardco
Let’s start with a high level comparison:
Bonusly is the only recognition solution that improves performance by motivating teams, empowering managers, and simplifying HR. Companies that use Bonusly celebrate employee milestones, reward wins, connect teams, and drive performance.
Awardco is an enterprise recognition platform focused on rewarding employees, particularly through Amazon.
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6 features that make Bonusly better than Awardco
Kiosk mode
We cater to modern working arrangements. With Bonusly, it’s easy to keep sharing work devices using “Kiosk Mode.” After five minutes of no activity on a workstation, Bonusly signs you out automatically.
Mobile app
We make sure you can give recognition on the go. Wherever you are, our mobile app makes it easy to 1) give and receive recognition or 2) cash out points.
Employee allowances
You set the monthly allowance and employees give recognition and spend earned points on instant gift cards. Donations. Company swag. Cash (PayPal, Visa gift cards, prepaid Mastercards). It’s all on the table.
Deep analytics
Bonusly’s analytics let you uncover recognition trends happening across your teams in real time. Our dashboard surfaces team connections, participation trends, and recognition frequency so you can keep your teams moving in the right direction.
Top-rated CS team
We always put our users first. Our best-in-class customer success team helps you set, measure, and exceed your goals. From pre- to post-launch, they’re here to help you ensure high levels of engagement and program adoption.
Small-biz solutions
Employees at all organizations—no matter their size—thrive in a connected, recognition-based culture. At Bonusly, we offer a scalable solution, so it can grow with you, or suit you from the get-go whether you’re a SMB or an enterprise-level organization.
Building high-performing teams is hard. Make it easier with Bonusly.
Here's where Awardco drops the ball
USER EXPERIENCE
Reviewers complain about Awardco's poor design:
Many customers don’t find Awardco’s site user-friendly. It’s one of the most common negative refrains heard on vendor review sites. Whether they’re frustrated by not being able to filter gifts easily by points, sort rewards, or track their packages easily after they’re ordered, users aren’t always impressed. (It’s also hard to choose a gift if—as one user mentioned—no enlargement or zoom feature lets you see product details.
CUSTOMER SERVICE
Reviewers complain about poor support:
Some users are frustrated by the poor customer support they receive from Awardco when confronted with challenges inside the tool. It seems that not all the support reps provide clear or concise advice. In the summer of 2023, Jennifer (a verified Capterra reviewer) said, “The ‘chat’ feature is not always helpful because it is not responsive. I was told they are short-staffed and that's why you can't always get help via chat.”
REWARDS
Customers have numerous issues with gift cards:
Users have a lot to say about Awardco’s lackluster gift card provisions. One complained they had to order a VISA gift card and then go to Amazon and use it to buy the gift card they wanted in the first place. Others found that gift cards were not as easy to find on the site as other gift options, and that it was hard to filter gifts by points. Some didn’t like being charged shipping costs for the gift cards.
CUSTOMIZATION
Users cite a lack of customization on Awardco:
Without enough customization from tip to tail, some users feel that Awardco never fully integrates into their organization. Customization allows HR teams to tailor organization-wide platforms so they’re easier to use, more familiar feeling, and easier to navigate. Many Awardco users have found the tool to be lacking in this department.
Meanwhile, here’s what customers say about Bonusly on G2:
"Honestly, I love everything about Bonusly, starting with the stellar customer service to the attention to detail of our integration and the personalized service they offer. The customer success team is a pleasure to work with, no matter the size of your team. The integration resource package was excellent"
"Bonusly allows co-workers to recognize each other and award each other for little things (like a job well done) to big things (Birthdays, promotions, work anniversaries)."
I like how we're able to see who has received recognition and how easy it is to recognize other people on the team. It's straightforward to select the amount to send to the person, why you're giving it to them and the hashtags associated to why you're recognizing them.
Bonusly is a game-changer for employee engagement. With an intuitive interface, personalized recognition, flexible rewards, real-time analytics, and seamless integration, it fosters a positive workplace culture. It's not just a tool; it's an indispensable asset in cultivating a motivated and engaged workforce
"The most helpful feature of Bonusly is the reporting analytics. I can easily see who is using it, who needs a little recognition, and it allows us to calculate our quarterly award winners for core value representation."
"I really like that it encourages us to give kudos to people within the workplace that really make an impact. Whether its simply helping me with something, or jumping in to help a whole team, we can reward those that do a lot for our company..."
"Allows everyone to show gratitude in a genuine and meaningful way. The reward boosts are really a bonus to the kind words and appreciation from colleagues."
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"It's fun, it's a great way to be thankful and recognize your colleagues for the great work they do, and what I like about Bonusly is that amount of companies they work with to redeem gift cards or donating money. I would also thank Bonusly for the ease of use, it's very user friendly."
"Using Bonusly is super simple and quick to use. It clearly spells out how you want to make a shout out, and within seconds you are done!"
"I think it's fantastic that the point can be redeemed with SOOO many different options from gift cards to donations to charity there is something for everyone to gain by using their points each month and wanting to get points to redeem!"
Explore our customers’ success stories
If you're looking to achieve high levels of engagement, consistency across teams, and an exceptional ROI out of a total rewards platform Bonusly is a must-have.
Bonusly helped us increase cross-departmental recognition, which has had a major impact on collaboration throughout the company.
Bonusly worked wonders for team morale during the fast growth and uncertainty of acquisition and the quick move to remote work during the pandemic.
We’ve seen a 15% increase in recognition sentiment in our employee engagement survey.
Bonusly kept us together when we couldn’t be together.
Bonusly is core to our recognition program and a thoughtful way to connect the work of our employees to the value they deliver for our customers.
“Bonusly has been a GAME CHANGER. It’s quickly become an essential part of our success in working as a distributed team and creating more visibility around small wins!”
4 reasons Bonusly comes out on top🏆
Teams perform better
Why it matters: High-performing teams achieve their goals and contribute significant organizational wins on an ongoing basis. That’s because they’re more efficient and results-oriented.
How Bonusly delivers: The right conditions help employees and teams improve their performance. Those conditions include regularly receiving recognition that aligns with company values.
How the competition lags behind: No other platform matches Bonusly’s high participation rates. When recognition doesn’t happen on a regular (or equitable) basis, it’s demotivating, which can lead to lower performances for teams and individuals.
Admins get time back
Why it matters: HR leaders are often distracted from strategic initiatives due to administrative tasks. When you use a well-designed recognition platform, you and your HR team get that time back thanks to supercharged workflows and improved productivity.
How Bonusly delivers: Bonusly automates processes in its best-in-class solution, so you save hours every week on administration. From day one, you’ll work in a straightforward, easy-to-understand platform that’s chock full of integrations, so you can run at top speed.
How the competition lags behind: You know a platform is poorly designed if it puts the burden on HR leaders and teams, asking you to spend hours of your time on tasks that could be automated.
Retention thrives
Why it matters: Voluntary employee turnover is prevalent in many industries. It’s costly and can prevent your company from achieving stability and growth. The best way to fight turnover is with strong employee retention.
How Bonusly delivers: Bonusly contributes directly to a culture of recognition that makes employees happier in their roles, which means they’re more likely to stay.
How the competition lags behind: There’s a connection between lowering turnover rates and having a great recognition program. It’s a link that other platforms simply don’t understand or address.
Improve collaboration
Why it matters: Highly collaborative teams have two superpowers: They’re efficient and productive. Those characteristics are valuable on their own, but together lead to higher-quality work outputs.
How Bonusly delivers: Bonusly enables your teams to do their best work by removing silos. When teams are connected, strong partnerships can emerge. Bonusly is designed to foster a deep sense of belonging and inclusion, which allows partnerships to flourish.
How the competition lags behind: The competition is deeply focused on top-down rewards. That’s a problem because their platform isn’t designed to harness the potential that emerges when employees connect horizontally, too.