NEW: Recognition Analytics; Power Your People with Data
People-ops teams are tasked with answering complicated questions about the state of the organization, employee morale, engagement, and so much more. In a sea of questions, could stronger people analytics be the answer? 🌊
Bonusly has just released a shiny new set of updates to our Recognition Analytics dashboard. Our new and improved dashboards help teams worldwide identify trends, monitor changes, and prove the efficacy of their employee
💡Pro tip: you can jump to the section of the blog post you're most interested in with this handy Table of Contents.
Let's dive in!
Get at-a-glance insights
After navigating to the Recognition Analytics dashboard, users will see an overview at the top of the page showing average Recognition Received and Points Received by users at their company. Consider the top of the dashboard a pulse check for when leadership asks questions about how the company’s recognition program is performing and whether employees are engaged.
Previous month trend indicators are visibly highlighted with green or red to represent increases and decreases in Recognition Received and Points Received, giving HR teams an immediate signal on whether company engagement has increased or decreased in the most recent month.
Users can grab a quick digestible overview comparing the breakdown of peer-to-peer recognition versus recognition received for awards (birthdays, anniversaries, start dates, etc.). This breakdown can help People-ops teams keep their finger on the pulse of how their organization is interacting.
Don’t miss the “Tips” section at the top of the dashboard. The “Tips” will provide helpful resources with ideas and guidance on how to take action based on the data. After all, data without action is just numbers.
People Analytics Data, Your Way
The data in the new Recognition Analytics can be customized to meet the needs of any team. Users can filter the data by modifying the time range reflected on the dashboard. Time range filters spanning from six months to two years make pulling data for annual planning conversations, QBRs, and leadership meetings, a breeze!
Speaking of meetings and annual planning, chart-level export options just made them a lot easier (and more data-driven)! Export any chart from the dashboard with the desired time range as a PNG or JPG, that way HR teams can copy the imagery right into their monthly board meeting presentation. Lastly, users can now dig deeper into the data themselves with the option of exporting the data as a CSV.
The new charts: explained
With a simple scroll of the mouse, users will be greeted with three intuitive data charts.
This chart is the home base to analyze recognition at any organization. The data is color-coded to represent two types of recognition: peer-to-peer and recognition from awards. Peer-to-peer recognition represents any recognition given from one employee to another, whereas award recognition is automated timely recognition for employees on their anniversaries, birthdays, start dates, etc. Hovering over the different months represented on the chart will show both the total recognition (a count of each time someone is recognized within an organization) flowing through an organization as well as the monthly percentage breakdown of peer-to-peer recognition vs award recognition.
💡Pro tip: It’s always a good indication of program adoption and engagement to see peer-to-peer recognition trend upwards over time.
Points received totals the number of points employees at an organization received during any given month. For instance, if a company gave 100 recognition posts, each associated with 10 points in October, that organization's total points received for that month would be 1,000. The Points Received chart is, again, broken down by peer-to-peer and awards recognition. Compare dips in Points Received to the next chart, Number of Users, to adjust decreases in recognition for any downticks in employee count.
Number of Users
This simple chart shows you the total number of Bonusly users for each month in the selected time range. Use this chart to help understand any large changes in Recognition Received and Points Received over time. Now that you're familiar with Recognition Analytics, let's take a look at Recognition Rates.
Recognition rates help you understand the average rate at which employees in your organization are giving and receiving recognition over time. You can compare your company's recognition rates to those of other Bonusly customers using the Bonusly Benchmark, or the average rate at which other companies using Bonusly are giving and receiving recognition.
Trend trackers at the top of the dashboard give customers a pulse check on how recognition is trending for the most recent month.
Helpful charts show both the giving and receiving rates over the selected time period. The dotted line in the chart demonstrates the Bonusly Benchmark, users can look to this benchmark as a barometer of employee engagement and adoption of their peer to peer recognition program. Up next: let's talk about Hashtag Analytics.
After users check out their general recognition trends, they can head over to Hashtag Analytics to begin analyzing the adoption of their company’s values. The actionable and intuitive dashboard helps Bonusly users measure and operationalize company values with powerful and customizable analytics. After all, it pays to have a strong and positive company culture. Harvard Business School found that companies with thriving, shared cultures see 4x higher revenue growth than those with a weak culture.
Recognition Received by Company Values
This handy (and exportable) chart gives HR teams an immediate indication of which core values their employees are exemplifying over time. Hovering over each of the bars in the chart will show a granular breakdown of how often employees were recognized for each value in the selected month.
Trend indicators help tell the story of which company values are on the rise or on the decline in the most recent month. ⬆️ Growth in core values give HR teams a better idea of which values are gaining traction, declines indicate the values that might need a boost.
Add-on Analytics allow organizations to better measure the rate at which recognition is being seen, engaged with, and echoed. Recognition begets recognition and add-ons are a good signal of how engaged employees are with a recognition program.
Customers can measure how their organization’s add-on averages measure up to other Bonusly customers using the Bonusly Benchmark.
Compare rates analytics enables HR admins to visualize how different segments of the company are embracing recognition over time. HR teams can focus their time and energy on the teams or departments that aren't giving or receiving recognition at the same rate as the company average. Inversely, they can glean insights from people leaders whose teams give or receive at higher rates. Managers and people leaders can easily compare how often the average employee under their direction gives or receives recognition compared to others as well as the company average. Tracking these rates over time can help managers address team morale and spot engagement issues with clear and reliable data.
What our customers are saying
The opportunities for more data-driven people-ops teams are endless. In fact, we asked our customers how they were liking the new changes and how they were using the data to have more informed conversations. Here’s what a few customers had to say:
We're really impressed with seeing the [point] totals as well as average Recognition and Spot points received along with the directional percent change for the specified time period. We also appreciate how we can now view data around different categories of recognition (e.g. Peer-to-peer vs. Awards). The ability to export the data is another huge win! - Precision Medicine Group
It’s a great way to recap and provide a narrative around the most used hashtags and words. People get a kick out of it. - Penelope Wylie, HR Manager at Betabrand
We've reached the end of this blog post, but we hope this is just the beginning of your journey with stronger, more impactful, people analytics. You can start presenting your recognition analytics with this easy-to-use presentation template. Or, If you’re more of a visual learner, check out this product tour of the Recognition Analytics updates.
Cheers to approaching future projects with the right data to answer work’s many questions.